Spotify App Not Showing Sonos

  

For steps to play Spotify on your device, check out Spotify on speakers and sound systems.

If you need help, pick your connection type below for troubleshooting tips.

If Spotify Connect isn’t working for you, make sure:

  • Your speaker or sound system is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
  • Your speaker or sound system is on, and connected to your WiFi network (it may have a connection indicator light).
  • If this is the first time playing to the speaker/sound system from your phone/tablet, make sure they're both connected to the same WiFi network. (I.e. if your device’s connected to 4G instead of WiFi, it probably won't work.)
  • You have the latest version of Spotify on your device.
  • All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
  • You're not trying to play local files. These are not supported by Spotify Connect.

If you’re still having trouble after those checks:

Spotify Company About Jobs For the Record Communities For Artists Developers Advertising Investors Vendors Useful links Support Web Player Free Mobile App 2020.

  • Once complete, the Sonos speakers will show up under “DEVICES AVAILABLE” in the Spotify app. If you still do not see your Sonos speakers or are not able to play to them, make sure you are on the correct WiFi network, and reboot your router.
  • Open the Sonos Controller app. Open up the menu from the top left corner of the screen. Select Add Music Services and you'll be brought to the services list. Using the Sonos Controller app on a computer, you can find the same option in the source browser on the right side of the screen.
  • If you’re an iPhone or iPad user with a Spotify account and you happen to be visiting another location with Sonos Speakers, you might be interested in outputting the sound output from the iOS device to the Sonos speaker system. Usually Sonos speakers rely on the dedicated Sonos app to interface with, but that’s not always necessary, and if you have an iPhone or iPad and you’re a guest at a location with a configured Sonos speaker, you can typically export Spotify audio to the Sonos.
  • Don't show this again. Once Spotify is enabled via the Sonos app, users can stream to any Sonos speaker on the network, as well as create groups of speakers from within Spotify.
  • Download the Sonos app on PC/Mac. Music services such as Amazon Music, Spotify, TuneIn Radio, Deezer, Audible and Apple Music are all supported by Sonos and Alexa in the UK. This means you can.
  • Restart the Spotify app.
  • Close any other apps you’re not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile or tablet).

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider/manufacturer for help.

For help getting started with your voice activated speaker, check out Voice Assistants.

For a better experience, make sure your speaker is linked to your Spotify account. Most speakers have apps you can configure to set Spotify as your default music service, check out the manufacturer's support site for help.
Note: You can link and unlink your Spotify account at any time.

If you’re still having trouble, make sure:

  • The device you're playing from is connected to the same WiFi network as your speaker. If you're using a Bluetooth connection, check out the section below for help.
  • Your speaker software is up-to-date.
  • You have the latest version of Spotify on your device.

For help on voice commands, check the manufacturer's support site.

If your Bluetooth connection isn't working, make sure:

  • The Bluetooth devices are within 1 meter (3 ft.) of each other, and away from WiFi routers, personal computers, microwave ovens, refrigerators, etc (to avoid radio wave interference).
  • There’s no obstacle in the way of the Bluetooth communication. If a device is in a case, you may need to remove it.
  • Both devices have sufficient charge or power.
  • Turn off the Bluetooth function of other nearby Bluetooth devices.
    Note: Some Bluetooth audio devices can’t connect to multiple source devices at a time. Be sure to disconnect any current connections to use it with another device.
  • Close Spotify while establishing the connection.
  • Close any other apps you’re not using.

Once you’ve checked the above, try restarting the connection:

  1. Turn off the Bluetooth on your speaker or sound system.
  2. With the Bluetooth settings on your device with the Spotify app switched on, delete the information of the speaker or sound system.
    Tip: The setting to delete is often called ‘forget’.
  3. Turn Bluetooth off and back on for your device with the Spotify app.
  4. Turn the Bluetooth on your speaker or sound system back on.
  5. Allow approximately 20 seconds for your device to detect your speaker or sound system. Once it appears, select it to pair.
  6. Open Spotify and play something. The sound should now come from your speaker.

Didn't work?

Depending on your speaker or sound system, you may need to select it as the default for the device you’re playing from or configure the connection to allow media sharing. Look for those options in the Bluetooth settings for the device you’re playing from (i.e. your mobile or tablet).

If the problem persists, check out the support site for the manufacturer for help.

If your aux or USB cable isn't working, check the manufacturer's guide to ensure you have the correct cable for your device. If you do, you could maybe try a different one in case it's damaged.

You can also try these alternative ways to play Spotify to your speaker or sound system:

If you’re having trouble with Spotify and your Chromecast Audio device, make sure:

  • The device you're playing from is connected to the same WiFi network as your Chromecast Audio.
  • Your Chromecast Audio software is up-to-date.
  • You have the latest version of Spotify on your device.
  • You're not trying to play local files. These are not supported by Chromecast Audio.

If you’re still having trouble after those checks:

  • Restart the Spotify App.
  • Close any other apps you’re not using.
  • Restart your Chromecast Audio app.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.

For more troubleshooting tips, visit the Google Chromecast Audio support site.

If AirPlay isn't working for you, make sure:

  • All devices are on the same WiFi network.
  • All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.

If you’re still having trouble after those checks:

  • Restart the Spotify app.
  • Close any other apps you’re not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or Apple AirPlay for help.

Use the app to play music files stored on your device, which we call local files.

Note: Files or downloads from illegal sources are not permitted.

For: Premium

  1. On desktop, import your local files (with the 'Desktop' steps).
  2. Add the files to a new playlist.
  3. Log in on your mobile or tablet using the same WiFi as your desktop.
  4. Go to Settings > Local Files and switch on Local audio files.
    Note: You need to allow Spotify to find devices in the prompt that shows.
  5. Download the playlist with your local files.

Didn’t work?

Make sure:

  • You're logged in to the same account on both your desktop and mobile
  • Your devices are connected to the same WiFi network
  • The app is up-to-date on both devices
  • Your device is up-to-date
  • The Spotify app has access to your local network. Check in your iPhone/iPad settings under Spotify

For: Premium

  1. On desktop, import your local files (with the 'Desktop' steps).
  2. Add the files to a new playlist.
  3. Log in on your mobile or tablet using the same WiFi as your desktop.
  4. Download the playlist with your local files.

Didn’t work?

Make sure:

  • You're logged in to the same account on both your desktop and mobile
  • Your devices are connected to the same WiFi network
  • The app is up-to-date on both devices
  • Your device is up-to-date
App
  1. Click , then Settings.
  2. Scroll to Local Files and switch Show Local Files on.
  3. Switch off any sources you don't want.
  4. Click ADD A SOURCE to select another folder.

Music from that folder is now in Local Files in the menu on the left.

Spotify App Not Showing Sonos

Supported file types

Note: Some of your files may be protected in restricted formats. Install QuickTime on your computer to allow most of these tracks to be played on Spotify.

  • .mp3
  • .m4p (unless it contains video)
  • .mp4 (if QuickTime is installed on your computer)

The iTunes lossless format (M4A) isn't supported.

If your file isn’t supported, we do our best to match it with songs from the Spotify catalog. The version we match with might differ from the original.

Last updated: 24 September, 2020

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