Premium Duo is the subscription plan for two people living together.
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- After the 3-month free trial, you can create a new email address as well as a new Spotify account. If you have enough email accounts, you can get Spotify premium free forever. Method 3 Spotify Premium at no additional cost with AT&T UNLIMITED &MORE™ PREMIUM. AT&T UNLIMITED &MORE™ PREMIUM customers can get Spotify Premium at no additional cost.
- Hi @user-removed.If you'd like to delete your account you'll need to get in touch with support to do so. Support can be reached one of three ways: through the online contact form; on twitter by reaching out to @SpotifyCares; or by sending a message to the Spotify Cares Facebook page.Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets support is.
- Each member has their own Premium Individual account, so there’s no need to share login details.
- Plus Duo Mix - a playlist based on the tastes of both people on the plan.
- Share playlists with each other to build your libraries.
Get started
Starting a Premium Duo plan makes you the plan’s manager. You can:
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- Handle payments
- Set the address
- Invite and remove members
Sign up at www.spotify.com/duo.
Note: You can’t change the plan manager once they’ve signed up.
Note: You can’t pay for Premium Duo by mobile, or with another company. If you already pay this way, you first need to cancel and wait for your current Premium to end.
To join someone else’s plan, you must:
- Live with the plan’s manager (the person who started the plan).
- Log into (or sign up for) your own account.
Note: The plan’s manager may need to log out first if they're on the same device. - Enter the correct address.
The Duo plan’s manager needs to send you an invite to join. They can do this by logging into their Duo page at https://www.spotify.com/account/duo/invite/. They can also check the address there.
Hi @user-removed.If you'd like to delete your account you'll need to get in touch with support to do so. Support can be reached one of three ways: through the online contact form; on twitter by reaching out to @SpotifyCares; or by sending a message to the Spotify Cares Facebook page. Add another device that supports Spotify or has the app (like a speaker or laptop). Connect both devices to the same Wi-Fi network, and log in to Spotify. Listen out loud. Hundreds of thousands of artists have chosen RouteNote so you’re not alone. We do all the hard work so you don’t have to, all that’s left to do is sit back and wait for your revenue to arrive in your account. Each month we put together reports and statistics to ensure you are always getting the most out of your music and our services. After you install Spotify, double-click the Spotify icon to open the program (if it didn’t open automatically). A login dialog box appears. Enter your Facebook login details, or if you signed up for Spotify before September 22, 2011, you can use your Spotify username and password.
Note: If you already have Premium through another company, you first need to cancel and wait for your current Premium to end.
You're only allowed to change Duo plans once a year.
Manage your Premium Duo plan
The plan’s manager can invite or remove members by logging into their Duo page at https://www.spotify.com/account/duo/invite/.
The invitee needs to log into (or sign up for) their own account to open an invite.
The plan's manager may need to log out first if they're on the same device.
Note: You're only allowed to change Duo plans once a year.
If you move, or the wrong details were entered at signup, the plan’s manager (the person who started the plan) can change the address by logging into their Duo page at www.spotify.com/account/duo.
Existing members may be asked to confirm the new address to continue using the plan.
To cancel or switch your plan:
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- Log in to your account page.
- Under Your plan, click CHANGE PLAN.
- Here you can either switch to another Premium plan, or choose CANCEL PREMIUM under Spotify Free.
Note: If you were invited to the plan but want to switch to a different one, you first need to choose CANCEL PREMIUM. You can sign up to any plan after that.
Need help?
The Duo plan’s manager manually enters their full address when they sign up. They can check what they entered by logging into their Duo page at www.spotify.com/account/duo.
Duo plan members need to enter this address to accept an invite.
Note: We don’t track your location. We only check your address to verify.
Address not listed?
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If your address doesn't autocomplete, enter it then select Find.
If you still can’t find it, select your building, street name, or a close public space or building.
Note: Don't use someone else's address.
Each Duo member needs to log into their own account on their chosen device to listen.
This means everyone gets their own playlists and saved music, and you don’t have to take turns or share login details.
If you can't listen at the same time, someone's logged into the wrong account. They need to log out, then back in using the email address they used to join the plan.
The plan's manager (the person who started the plan) can check member accounts from their Duo page at www.spotify.com/account/duo.
We only charge the plan’s manager (the person who started the plan), never invited members. We charge the manager the full amount, regardless of if members join.
Already have Premium?
If you already have Premium direct with us, your billing switches automatically - you don’t need to cancel anything.
- If you’re managing a Duo plan, your new payment date will likely be a few days earlier than usual to cover the price difference between Individual and Duo Premium.
- If you’re joining a Duo plan, all subsequent payments on your account are made by the plan’s manager. Any remaining Premium time you have is forfeited.
Note: If you already have Premium through another company, you first need to cancel and wait for your current Premium to end.
You can track all this on your account page.
Yes! You can use an existing account to join Premium Duo, keeping your own saved music and playlists. Other members of the plan also use their own accounts, so you don’t need to share login details.
If you’re joining Duo on the same device the plan manager used to invite you, make sure they’ve logged out of their account page first.
Otherwise, the invite link may have expired. Ask the plan’s manager to send you a new link by logging into their Duo page at www.spotify.com/account/duo.
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