Spotify is one of the largest music streaming services around the world with more than 140 million users. Although Spotify is equipped with lots of amazing features, it is unavoidable that you may encounter more or less Spotify problems. In this article, I would like to list some of those issues that may occur more frequently than others and show you the way to fix them.
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Solved: Plan Free Country Canada Device Dell laptop c. 2015 Operating System Windows 10 My Question or Issue Spotify gives me the error. Multi-Room Music doesn't play if Alexa can't understand your group name or if there are connectivity issues. Make sure that your group name is something Alexa can easily understand, such as 'Living Room.' Use names with at least two syllables and avoid special characters. Choose which speakers play music when you say 'Play music in the group. Spotify is a digital music service that gives you access to millions of songs. Ad-free music listening, play offline, on-demand playback. Block explicit music. Ad-free music listening, play offline, on-demand playback. Spotify Kids: a separate app made just for kids.
1. Spotify Cannot Start
This problem will appear when you try to launch your Spotify after installing but just find it is crashed. It seems that this issue has troubled users for times, therefore, I will provide you with the solution below:
(1) After downloading the Spotify Installer, save it to your computer.
(2) Start the installer then select Properties.
(3) Choose 'Compatibility', check the box of 'Run this program in compatibility mode for:' and select 'Windows XP (Service Pack 3)'.
(4) Click Apply.
2. Spotify Failure to Stream
You have already collected or bought songs with a premium account but it appears a box of 'Can't play the current track' or 'You're offline' while you are totally online. In many cases, these Spotify streaming errors are resulting from your home network or your device. Follow the steps to fix this problem:
(1) Open the Airplane mode of your device and then turn it off.
(2) Reopen the device you use to stream Spotify.
(3) Reinsert the wireless router.
(4) Unplug the modem from your Internet for 30 to 60 seconds.
(5) Put the router to a higher place to secure the WiFi router not covered by other items.
3. Spotify Stuttering
You may come across with the problem that you can listen to Spotify music but it is intermittent, which makes you crazy.
For Windows and Mac, you need to open Spotify Settings and choose 'Edit > Preference > Enable hardware acceleration'. If it fails, uninstall Spotify and install this program again. For iPhone or Android, try logging out and back in at first. If it fails, restart the device and try again. Or you need to delete the app and reinstall.
4. Spotify Cannot Connect
There probably exists that you are able to use other apps and visit websites but just cannot connect to Spotify. The solution is as below.
(1) Make sure you can connect to cellular data when disconnecting to WiFi, which narrows the problem.
(2) Force close the Spotify and restart it.
(3) If step (2) fails, restart your device.
(4) Log out the Spotify account and log in again, or you can uninstall it and reinstall directly.
5. Delete Spotify Playlists Accidentally
Very often you may carelessly delete a Spotify playlist. Well, you can use the Spotify website to recover it.
Login the Spotify account and then click on 'Recover playlists > Restore'. There will not appear one playlist you deleted right now but in the future. Next time you enter this page, click 'Restore' to recover it to your account.
6. Spotify No Sound
When you open Spotify and want to play music now and then, but just find that there is no sound coming out. Check out the following method to the solution.
Why Can't Spotify Play Some Songs
(1) Check the volume of the Spotify on your device to make sure it is not muted.
(2) On Mac, you need to press the 'Option' and click on the 'Speaker' so as to connect the right output device.
(3) On iPhone or Android, ensure your system volume is up without connecting Bluetooth headphones. In addition, clear your headphone jack with compressed air to unclog them.
7. Remove Spotify Offline Devices
You may extract music from Spotify with a Premium account and keep music offline by downloading to your devices. However, there are three devices limited for you to keep Spotify music. So, how to remove an unused Spotify offline devices to clear a new space?
Enter your Spotify account page and click Remove to remove device out of the list. while for the offline device, you can only keep 3,333 songs or you may not be able to listen to music.
8. Cannot Add Local Files to A Playlist
You desire to add your own music in the Spotify playlists thus you can listen to it everywhere, follow the guide mentioned below and you can fix this trouble.
(1) Enter 'Edit (Windows) or Spotify (Mac) > Preferences > Local Files'.
(2) Search your iTunes files or your Music Library, or directly to the destination of your saved music.
(3) Add local files to your Spotify playlists.
9. Cannot Download Spotify Music for Offline Playback
You can download Spotify songs for offline playback but it just cannot under some circumstances.
First, you must be aware that there is a limitation of 3,333 songs for synchronization to each device, and for you exceeding the limits, you aren't able to download any more songs unless you delete some songs.
Second, open the 'Available Offline' switch will slowly delete its content, however, for fast solving this problem, you should delete the cache.
10. Cannot Add More Tracks to Your Music
There is a limitation on storing songs on Your Music so that you cannot add as many songs as you want. Some of you may be angry about that, but I want you to cool down and look for the following solution.
You are able to create a new playlist named 'Library' and add music you like there. After the 10,000 song limitation, you can create 'Library 2', 'Library 3' and so on. Add all of these libraries into File > New Playlist Folder, and you can see all the music within it.
In a word, there are 10 common Spotify problems and each of them has the method to fix. However, in order to avoid some unexpected issues, here I would like to recommend you to back up your Spotify Music with TuneFab Spotify Music Converter. If you want to listen to Spotify music at any time and everywhere or in case of the out of service for Spotify or unconnected to the Internet, TuneFab Spotify Music Converter is the best choice for you to listen to music easily.
For steps to play Spotify on your device, check out Spotify on speakers and sound systems.
If you need help, pick your connection type below for troubleshooting tips.
If Spotify Connect isn’t working for you, make sure:
- Your speaker or sound system is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
- Your speaker or sound system is on, and connected to your WiFi network (it may have a connection indicator light).
- If this is the first time playing to the speaker/sound system from your phone/tablet, make sure they're both connected to the same WiFi network. (I.e. if your device’s connected to 4G instead of WiFi, it probably won't work.)
- You have the latest version of Spotify on your device.
- All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
- You're not trying to play local files. These are not supported by Spotify Connect.
If you’re still having trouble after those checks:
- Restart the Spotify app.
- Close any other apps you’re not using.
- Restart your devices.
- Restart your WiFi.
- If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile or tablet).
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider/manufacturer for help.
For help getting started with your voice activated speaker, check out Voice Assistants.
For a better experience, make sure your speaker is linked to your Spotify account. Most speakers have apps you can configure to set Spotify as your default music service, check out the manufacturer's support site for help.
Note: You can link and unlink your Spotify account at any time.
If you’re still having trouble, make sure:
- The device you're playing from is connected to the same WiFi network as your speaker. If you're using a Bluetooth connection, check out the section below for help.
- Your speaker software is up-to-date.
- You have the latest version of Spotify on your device.
For help on voice commands, check the manufacturer's support site.
If your Bluetooth connection isn't working, make sure:
- The Bluetooth devices are within 1 meter (3 ft.) of each other, and away from WiFi routers, personal computers, microwave ovens, refrigerators, etc (to avoid radio wave interference).
- There’s no obstacle in the way of the Bluetooth communication. If a device is in a case, you may need to remove it.
- Both devices have sufficient charge or power.
- Turn off the Bluetooth function of other nearby Bluetooth devices.
Note: Some Bluetooth audio devices can’t connect to multiple source devices at a time. Be sure to disconnect any current connections to use it with another device. - Close Spotify while establishing the connection.
- Close any other apps you’re not using.
Once you’ve checked the above, try restarting the connection:
- Turn off the Bluetooth on your speaker or sound system.
- With the Bluetooth settings on your device with the Spotify app switched on, delete the information of the speaker or sound system.
Tip: The setting to delete is often called ‘forget’. - Turn Bluetooth off and back on for your device with the Spotify app.
- Turn the Bluetooth on your speaker or sound system back on.
- Allow approximately 20 seconds for your device to detect your speaker or sound system. Once it appears, select it to pair.
- Open Spotify and play something. The sound should now come from your speaker.
Didn't work?
Depending on your speaker or sound system, you may need to select it as the default for the device you’re playing from or configure the connection to allow media sharing. Look for those options in the Bluetooth settings for the device you’re playing from (i.e. your mobile or tablet).
If the problem persists, check out the support site for the manufacturer for help.
Why Won't Spotify Play Songs
If your aux or USB cable isn't working, check the manufacturer's guide to ensure you have the correct cable for your device. If you do, you could maybe try a different one in case it's damaged.
You can also try these alternative ways to play Spotify to your speaker or sound system:
If you’re having trouble with Spotify and your Chromecast Audio device, make sure:
- The device you're playing from is connected to the same WiFi network as your Chromecast Audio.
- Your Chromecast Audio software is up-to-date.
- You have the latest version of Spotify on your device.
- You're not trying to play local files. These are not supported by Chromecast Audio.
If you’re still having trouble after those checks:
- Restart the Spotify App.
- Close any other apps you’re not using.
- Restart your Chromecast Audio app.
- Restart your devices.
- Restart your WiFi.
- If possible, try a different WiFi connection.
For more troubleshooting tips, visit the Google Chromecast Audio support site.
If AirPlay isn't working for you, make sure:
- All devices are on the same WiFi network.
- All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
If you’re still having trouble after those checks:
- Restart the Spotify app.
- Close any other apps you’re not using.
- Restart your devices.
- Restart your WiFi.
- If possible, try a different WiFi connection.
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or Apple AirPlay for help.