Spotify App Not Logging In

  

Go back to Spotify, log out, and try your new password. Generally, it’s best to avoid using Facebook to log in to other sites. Download a password manager (I like LastPass), use that manager to create strong, unique passwords, and enable two-factor authentication via app, not text message (Google Authenticator is easy to set up and use). I recently logged out of my Spotify account and when I went to log back in the login page does not allow me to select Login with Facebook. When I click on the link nothing happens. When I enter my correct username and email with the correct password, nothing happens either. There is a symbol that appears with a red circle and line through it. If closing out of Spotify doesn't work, try logging out of the app and then logging back in. If you're using Spotify on the desktop, select the dropdown arrow next to your name on the top right, and then select Log Out. Spotify uses a freemium model, offering a basic service free of charge while enticing customers to upgrade to a paid subscription plan that includes mobile applications and advertising free stream. Spotify is available for multiple platforms including Windows, OS X and Linux as well as iPhone, iPad, Android, Blackberry and Windows Phone.

For steps on how to play Spotify on your TV, check out Spotify on TV.

To see if your TV supports the Spotify app, go to the app store on your TV and search for Spotify. If your TV isn't listed, you can upgrade it with a soundbar or streamer that supports Spotify Connect.

For more info on the types of devices Spotify is available on, check out Spotify Everywhere.

Play directly from the TV app

If the Spotify TV app isn’t working for you:

  • Make sure your TV is connected to the internet.
  • Check your internet connection is strong. Try playing something else to test it.
  • Check your TV app store for any updates to the Spotify app.
  • Check your TV's software is up-to-date. If you don't know, check with the manufacturer for how to check and update the version software.
  • Check your TV is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.

Still not working?

  • Restart your TV.
  • Restart your WiFi.
  • Delete the Spotify app, then reinstall it onto your TV.
  • If possible, try a different WiFi connection.

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.

Play from a phone or tablet

If Spotify Connect isn’t working for you:

Spotify App Not Logging In Linux

App
  • Make sure your TV is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
  • If this is the first time playing to the TV from your phone/tablet, make sure they're both connected to the same WiFi network. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
  • Make sure you have the latest version of Spotify in your device.
  • Check all devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
  • Check you're not trying to play local files, as they aren’t supported by Connect.

Still not working?

  • Restart the Spotify app.
  • Close any other apps you’re not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile or tablet).

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.

If AirPlay isn't working for you:

  • Make sure all devices are on the same WiFi network. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
  • Make sure all devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.

Still not working?

  • Restart the Spotify app.
  • Close any other apps you’re not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or Apple AirPlay for help.

If you’re having trouble with Spotify and your Chromecast device:

  • Check the device you're playing from is connected to the same WiFi network as your Chromecast. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
  • Make sure your Chromecast software is up-to-date.
  • Make sure you have the latest version of Spotify in your device.
  • Check you're not trying to play local files, as they aren’t supported by Chromecast.

Still not working?

  • Restart the Spotify app.
  • Close any other apps you’re not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.

Install Spotify App

For more Chromecast troubleshooting tips, you can visit Google’s Help Centre.

Spotify App Not Working

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.