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You open Spotify to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of seven possible solutions that are effective when Spotify stops working on your iPhone or iPad. Follow them from top to bottom, and let’s get your problem fixed!
1. Force Close Spotify and Re-Open It
Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it.
- On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home button, quickly double press it.
- From the app switcher, drag the Spotify app card up to quit it.
- After a few seconds, relaunch Spotify.
2. Check Your Internet Connectivity
Secondly, verify that your iPhone has an active Wi-Fi or cellular connection.
For this, open the Settings app and tap on Wi-Fi. Tap on an available network to connect to it.
Similarly, inside the Settings app, tap on Cellular and see to it that the toggle for Cellular Data is enabled. On this screen, let’s further ensure that mobile data isn’t disabled specifically for Spotify. To check this, scroll down the ‘CELLULAR DATA’ section and make sure Spotify’s toggle is enabled.
After performing one or both the above steps, open Safari and visit a webpage, if it loads, that means the device has working internet connectivity.
In case you are facing issues with Wi-Fi or Cellular data, check our detailed guide that helps you solve these.
3. Check Spotify Server Status
In rare situations, Spotify may not work globally, or there may be an outrage only in your region.
The easiest way to check is by visiting Spotify Status on Twitter. To know about the Spotify status in your particular region, visit sites like DownDetector. You may also search for ‘Spotify Server Status‘ on Google, Bing, or any other search engine.
4. Log Out and Log In Again
- Open the Spotify app and tap on Home, if not already. From the top right corner, tap on the Settings icon.
- Scroll down, tap on LOG OUT, and confirm.
- Now force close the app (explained above). Next, relaunch Spotify and log in using your credentials.
Spotify Won T Load Anything
The steps above also help if you have recently upgraded to Spotify Premium, and it does not reflect or stops working correctly.
5. Restart Your Device
When you restart your iPhone or iPad, several small app issues and temporary software-level problems are repaired successfully.
If you are new to iOS, you may check our guide on restarting any iPhone or iPad model.
Note: If a simple restart is not good enough to solve your problem, learn how to hard reboot (or force restart) your iPhone.
6. Update Your Spotify App
With each update, Spotify tries to address existing bugs, polish the user experience, and introduce new features or changes.
It is a good idea to have the latest version of the app on your iPhone. To update, long press on the App Store icon and select Updates. Tap on UPDATE next to Spotify, if visible.
7. Uninstall and Reinstall Spotify App
Finally, if none of the above solutions work for you, it is time to have a Spotify’s fresh install. This involves uninstalling the app and reinstalling it. Please note that deleting the app will remove all the downloaded songs, as well.
From the Home screen, long press on the Spotify app icon and tap on Delete App → Delete.
Next, long press on the App Store icon and tap on Search. Type ‘Spotify‘ and tap on the download icon. After this, log in to the app, and it should work like a charm!
Signing Off
This is how you can successfully fix the problem of Spotify not working on your iOS or iPadOS device.
Unfortunately, if nothing above helps, ask a friend or family member to log in to their Spotify account on your iPhone. If it works for them, that means there is some specific problem with your account. In such a situation, contact Spotify Care.
Everything working correctly now? It’s time to check some other fantastic Spotify related resources. Have a look.
The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.
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Spotify is great as long as you don’t hit a bump with some sync problem. Oh, there’s the issue of your premium account not getting activated (or recognized in mobile), but that’s often just a server glitch.
If local files from your Mac or PC don’t get synced with Spotify and instead, Spotify shows you ‘similar’ tracks that you can download instead, that’s going to be one big headache. This usually happens when you have music tracks with metadata that’s way too similar to the ones Spotify has on its server.
Why does this happen? The issue crops up mostly when you’ve got fan-versions of a popular song, or remixes and other modifications that leave pretty much of the metadata intact. This makes Spotify think that you’re trying to upload a song that’s already up there and so, it prevents sync and offers to let you grab the cloud versions.
Too bad, eh. But there’s a quick fix.
This is what you should try if Spotify not syncing Local Files to iPhone:
(make sure you use the same account on Spotify for your Mac/PC as well as for your iPhone)
Step 1. First, connect both your PC/Mac and your iPhone to the same Wi-Fi network.
Step 2. Now, open iTunes on your PC/Mac and you should find your iDevice listed under the Devices tab on the sidebar.
Step 3. Create a new playlist from your system (on the device) and place one of the local files into this.
Step 4. Open Spotify on your iPhone and then select the newly created playlist.
Step 5. Enable “Available Offline.”
Spotify Won't Load Songs
Step 6. You’ll now see a progress icon right beneath the song you’ve got on the playlist. This will get the song from the cloud to your Spotify app.
Step 7. That’s about it.
When you add more songs to this playlist, they get synced. Make sure you don’t turn off the offline sync feature.
Note that there’s a limit to the number of offline songs you can have on your device (each).
That’s all folks!
Feel free to share your thoughts and feedback with us in the comment section.
The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.
- https://www.igeeksblog.com/author/dhvanesh/
- https://www.igeeksblog.com/author/dhvanesh/
- https://www.igeeksblog.com/author/dhvanesh/
- https://www.igeeksblog.com/author/dhvanesh/